How to Resolve a “Pump Fault” Red Error Light on the Control Panel
What the Error Means:
A red “Pump Fault” light on the front of the control panel indicates that the mains breaker supplying the pool
circulation pump has tripped.
When this happens, the system correctly shows an alert because the pump is no longer receiving power.
This is a protection feature, not a failure — the panel is doing its job.
How to Fix It (Safe Reset Procedure)
Follow the steps below in order.
1. Switch Off the Control Panel
For safety, turn OFF the control panel using the red power switch on the front of the panel.
2. Open the Control Panel
- Use the key located on the right-hand side of the control panel
- Open the panel door fully so all internal components are accessible
3. Locate the Main Pump Breaker
- Inside the panel, look at the top row of breakers
- The main pump breaker is on the left-hand side
- It will be clearly labelled "MAIN PUMP"
4. Reset the Breaker
To properly reset the breaker:
1. Push the breaker fully DOWN (this clears the trip)
2. Then push it UP into the ON position
A half-reset doesn’t count — it must go fully down before going back up.
5. Close the Panel & Restore Power
- Close and secure the control panel door
- Turn the control panel back ON using the front red switch
6. Confirm the Fault Is Cleared
- Check the front of the control panel
- The red “Pump Fault” light should now be OFF
- The pump should resume normal operation
- Turn the control panel back ON using the front red switch
7. Reset the Alert on the Touchscreen
Once power has been restored:
1. On the touchscreen home screen, tap the Alerts bar at the bottom of the display
2. Press “Reset Alerts”
This clears the alert from the control system once the fault condition has been resolved.
If the Fault Returns
If the breaker trips again shortly after resetting:
- Do not keep resetting it repeatedly
- This may indicate a pump issue, wiring fault, or overload
- Contact a qualified electrician or service engineer for investigation